This is an individual, graded assignment and should be completed individually and submitted by the due date.
Post a detailed critical analysis of the article “Why Panera is redoing breakfast” which can be found on your Course Schedule. In your critical analysis, include your responses to the following questions.
- In the context of capacity management, how service operations are different from manufacturing? How does capacity impact the business of your current/past employer?
- What are the key factors to considers when trying to balance capacity with expected demand? What are the options to expand capacity that a restaurant like Panera could consider (that are not mentioned in the article)?
In addition to your own post, provide substantive comments or critiques for at least one of your peers’ posts. Also, Your own contribution must be posted by Thursday of the week when discussion assignment is due.
Grading
This discussion will be graded using this rubric.
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