its chapter 8 if you need any extra information, thanks (1) Do you agree that it is the behavior of leaders that largely determines employee engagement, as defined in the text? What might be some other factors that influence engagement?
(2) Discuss whether you believe it is a leader’s responsibility to help people find meaning in their work. How might leaders do this for employees at a credit card call center? How about for employees who empty waste containers and clean restrooms at sports or entertainment venues?