I have upload the the material need for both question. Based on Kohli and Melville
(2009), how does innovation assist in supporting business functions and
improving overall business performance? How can businesses use this
approach successfully when employees might doubt the usefulness of these
changes?
Based on Arnsparger and Linton
(2009), implementing a system locally is fraught with difficulty. What are
the key elements to review when actually trying to implement on a global
level? What are the steps to be followed and how would you relate this
information to your own business?
linton.pdf p122-kohli.pdf