The use of online technologies benefits both businesses and customers. In your response present

The use of online technologies benefits both businesses and customers. In your response present scenarios in which businesses use online technologies to improve their operations and when it may not be acceptable to do so.- thats the question
Both the research and written components of the task must be comeplted individually.
Your essay must follow the structure of a persuasive analytical essay as taught in class.
You are required to take a position on the topic as a result of your research and support your position using our own researched evidence-based arguments.
You are required to use a minimum of four (4) academic texts (compulsory) and a maximum of six (6) academic texts (recommended). One of your texts must be the one that you used for Assessment 1 (Annotated Bibliography), and there must be at least two texts that you have found yourself.
All sources need to be cited with a matching entry in the reference list.
Take note of the word count and styling requirements listed elsewhere in this advice.
When marking this task, the following criteria will be assessed:Clear and cohesive arguments 
Persuasive-analytical structure 
Use and relevance of evidence 
Written expression  
Referencing using the nominated style