(1) Identify the main characters (those who play a major role in the case
(2) Trace the chronological series of events
(3) Isolate the problem(s) more than one problem was the issue of opening multiple stores in one city
(4) Propose the solution(s) more than one to the problems based on the facts in the case and your personal and educational experience. Ask “what options might be available”?
(5) Explore the root problem; one. There is a difference in the possible “root problem” and “symptoms”.
(6) Root solution (one). What is the most feasible solution/option from the firm’s available resources, which will best satisfy the stakeholders?