Week 5 Scenario – Leadership – Conflict Response and Resolution
Prof. Blagoev
Instructions:
Review slides 17-26 (conflict response and the brain; 5 steps) and 29-41 (8 strategies of conflict resolution). You have to show understanding of material in your discussion to get the marks. You can find and refer to additional sources if you are interested.
Describe a conflict you experienced in construction or in another setting. (6 sentences minimum)
Type answer here.
How did you or the two sides feel during the conflict? How did you or they react? (2 sentences mnimum)
Type answer here.
If you were party to the conflict, what in hindsight would you have done differently to control your initial response in order to move to a calmer resolution? Or did you manage to control yourself and avoid causing a conflict altogether? What could have those involved done better if you were not involved? (2 sentences minimum)
Type answer here.