Week Three – LEADERSHIP DEVELOPMENT: CASES FOR ANALYSIS<\/p>\n
Devereaux-Dering Group <\/p>\n
Dashing to catch a cab at the corner of Sixth and Vine, the account team was exhilarated. After a quick exchange of high fives, three of the four jumped into the backseat of a cab to return to the Manhattan offices of Devereaux-Dering, a global advertising agency with offices in New York, Hong Kong, and Paris. The team couldn\u2019t wait to tell their team leader, Kurt Lansing, that they had won the BMW account that morning. The fourth team member, Brad Fitzgerald, stood apart from the animated group, studying his BlackBerry and then hailing a cab for an afternoon flight out of LaGuardia. After a two-year slump in sales, Devereaux-Dering needed a big score like the BMW account. To drive new business and land high-profile accounts like this one, the company had hired Kurt Lansing, an MBA from Wharton, with prominent status in the advertising industry. His job was to lead a new business team to study the market, develop strategies, and acquire major accounts. Lansing hand-selected four high achievers for his team that represented each area of the business: Brad Fitzgerald, creative director; Trish Roderick, account services; Adrienne Walsh, production manager; and Tyler Green, brand strategy. \u201cThat was a shocker!\u201d said Roderick as she scooted across the backseat of the cab to make room for her teammates. \u201cThe client didn\u2019t seem too impressed with our presentation until Fitzgerald presented the last set of slides describing the global campaign. They loved it. I think he single-handedly clinched the deal when he presented the tag line for the Asian market,\u201d she said excitedly. \u201cHe\u2019s a real whiz, alright,\u201d muttered Green. \u201cThe eighth wonder of the world.\u201d Sighing deeply and losing his earlier exuberance, Green said, \u201cWe couldn\u2019t have bagged the deal without him, and I know we\u2019ll all get credit. But none of us knew he planned to present that last part of the global campaign. I know he was working on that tag line late last night, but there was plenty of time this morning to get team input on it. I hate surprises in front of a client. I felt like a fool, even if we did win the business.\u201d \u201cHe\u2019s a regular white knight,\u201d chuckled Walsh, \u201criding in at the last minute to save the day. I suppose we should appreciate him, but he\u2019s just so irritating. He snapped at me last week for not telling him about a client who was upset about delays in their ad campaign. I reminded him that I had told him about it in our status meeting, but he wasn\u2019t listening at the time. He was glued to his precious BlackBerry, as usual. Why have team meetings if he isn\u2019t going to participate?\u201d Roderick was surprised by her teammates\u2019 reaction to Fitzgerald. She thought they had been working well together. She was quickly discovering, however, an undercurrent of resentment. This was the first time that she had been exposed to the conflict that was simmering below the surface. No doubt, Fitzgerald did have a strong ego and aggressive personality. A previously successful entrepreneur, Fitzgerald had a track record of success and was very ambitious. However, she did notice that he didn\u2019t show respect for differing opinions or invite collaboration on ideas. She wondered if he was placing his own success above the team\u2019s. But why complain if the team was sharing the credit and earning fat bonuses along with him? She was content to go with the status quo. \u201cYou know,\u201d she said, \u201cwe\u2019re darn lucky to be on his team.\u201d She stared out the cab window at the passing traffic and listened to her two teammates continue to grouse. \u201cI should have known something was up when I walked past his office last night and saw him working with the new copywriter. They must have been hashing out the new tag line,\u201d smirked Green. \u201cWe are a team, aren\u2019t we? The system is bigger than the individual, remember? He doesn\u2019t seem too concerned about the welfare of the team\u2014only his own.\u201d \u201cWell, let\u2019s all have a heart-to-heart with Mr. McWhiz,\u201d said Walsh sarcastically. \u201cI\u2019m sure he\u2019ll see things our way. We\u2019ll give him a brief overview of Teamwork 101. That will go over great!\u201d As the cab pulled to the curb, they tossed the driver a $20 bill and headed to their offices on the 40th floor. They would all stop to see the team leader, Kurt Lansing, first. In the meantime, Lansing smiled broadly when he received Fitzgerald\u2019s text message that they had won the BMW account. Sinking back in his chair, he marveled at the cohesiveness and success of his team. All that time building a shared vision and building trust was starting to pay off. <\/p>\n
QUESTIONS <\/p>\n
1. What factors do you think are affecting this team\u2019s cohesiveness? Explain. <\/p>\n
2. If you were the team leader, what could you do to bring Fitzgerald into the team more and foster better relationships among the team members? <\/p>\n
3. As a team member, what would you do? Should the three members of the team confront Fitzgerald with their concerns? Should they inform Kurt Lansing? Explain your answers. <\/p>\n
Daft, Richard L.. The Leadership Experience (p. 319). <\/p>\n
Daft, Richard L.. The Leadership Experience (p. 320).<\/p>\n","protected":false},"excerpt":{"rendered":"
Week Three – LEADERSHIP DEVELOPMENT: CASES FOR ANALYSIS Devereaux-Dering Group Dashing to catch a cab at the corner of Sixth and Vine, the account team was exhilarated. After a quick exchange of high fives, three of the four jumped into the backseat of a cab to return to the Manhattan offices of Devereaux-Dering, a global […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[10],"class_list":["post-101986","post","type-post","status-publish","format-standard","hentry","category-research-paper-writing","tag-writing"],"_links":{"self":[{"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/posts\/101986","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/comments?post=101986"}],"version-history":[{"count":0,"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/posts\/101986\/revisions"}],"wp:attachment":[{"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/media?parent=101986"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/categories?post=101986"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/tags?post=101986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}