{"id":14349,"date":"2021-07-11T15:28:18","date_gmt":"2021-07-11T15:28:18","guid":{"rendered":"https:\/\/papersspot.com\/blog\/2021\/07\/11\/instructionsself-service-access-and-check-out-is-becoming-more-widespread-as-companies-look-for-ways-to\/"},"modified":"2021-07-11T15:28:18","modified_gmt":"2021-07-11T15:28:18","slug":"instructionsself-service-access-and-check-out-is-becoming-more-widespread-as-companies-look-for-ways-to","status":"publish","type":"post","link":"https:\/\/papersspot.com\/blog\/2021\/07\/11\/instructionsself-service-access-and-check-out-is-becoming-more-widespread-as-companies-look-for-ways-to\/","title":{"rendered":"InstructionsSelf-service access and check-out is becoming more widespread as companies look for ways to"},"content":{"rendered":"<p>InstructionsSelf-service access and check-out is becoming more widespread as companies look for ways to maximize technology and create efficiencies.\u00a0 Some customers are reluctant to use self-service for any number of reasons.\u00a0 Assume you are working for a firm and want to encourage more customers to use self-service.\u00a0 Use the attached survey and tally sheet to interview 10 people of different ages and educational backgrounds and write up your conclusions.\u00a0 What insights did you garner from this exercise?\u00a0 Can you draw any generalizations?\u00a0 What recommendations would you make to a service firm wanting to expand self-service?\u00a0 <\/p>\n","protected":false},"excerpt":{"rendered":"<p>InstructionsSelf-service access and check-out is becoming more widespread as companies look for ways to maximize technology and create efficiencies.\u00a0 Some customers are reluctant to use self-service for any number of reasons.\u00a0 Assume you are working for a firm and want to encourage more customers to use self-service.\u00a0 Use the attached survey and tally sheet to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[27],"class_list":["post-14349","post","type-post","status-publish","format-standard","hentry","category-research-paper-writing","tag-marketing"],"_links":{"self":[{"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/posts\/14349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/comments?post=14349"}],"version-history":[{"count":0,"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/posts\/14349\/revisions"}],"wp:attachment":[{"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/media?parent=14349"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/categories?post=14349"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/papersspot.com\/blog\/wp-json\/wp\/v2\/tags?post=14349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}