1. Disgruntled customers/employees sometimes retaliate by designing complaint homepages such as “I hate McDonald’s”, “killresortfees.com” and “Untied Airlines: The Most Unfriendly Skies” or publish them on social media that go viral.
Watch video “United Break Guitars” at https://www.youtube.com/watch?v=5YGc4zOqozo
How should companies react to these sites or events on the Internet?
2.Give specific examples of how a restaurant, hotel, or nightclub use price discrimination? Do you think they are effective or not?