First, based on the problem/invention idea you described in Module 5(read the file named: “Design Thinking Project” it describe what product/service I want to do), create a Customer Journey Map(use the upload file “Journey Maps Templates”) which will serve as an important part of your Design Thinking project (you will incorporate this in your final project). This is an important part of the empathy and ideation stages that lay the groundwork for additional design, innovation, and prototyping. If you need to review Journey Maps again, we covered the concept in Module 7. You may use one of the templates. course material about Customer Journey Map:
https://strategyn.com/jobs-to-be-done/jobs-to-be-done-theory/
Second, create a customer-centered job map(use the upload file “CMR 442 Innovation Exercise -1 (1)” to complete). This should also be incorporated into your final project, and both of these tools should help further your innovation ideas. course material about customer-centered job map:https://www.forbes.com/sites/work-in-progress/2011/12/06/test-your-innovation-iq/?sh=424a0119395b
https://strategyn.com/jobs-to-be-done/jobs-to-be-done-theory/
two screenshot are the example
Third, briefly analyze your results and outline the next steps in your project.