A good sales manager understands the relationship between job satisfaction, job performance, and turnover. Therefore, one of the course objectives is for you to Understand considerations in determining appropriate performance criteria and methods of evaluation. Upon completing Module 5 (Mo11/14), you should recognize the key advantages and disadvantages of various performance evaluation methods. In the following assignment, you get to practice these skills.
Your task is to answer the following questions:What steps can Jeremy take to increase the level of satisfaction among his salespeople?
Rather than examining overall salesforce job satisfaction, what might be a more useful approach to examining salesforce job satisfaction with INDSALES?
You will answer these questions based on Case 5C: Increasing job satisfaction below.
Grading:
Question 1: 0-1 point for each correct suggestion addressing specific dissatisfaction areas for a maximum of 5 points
Question 2: 0-5 points for an in-depth discussion of one reasonable recommendation
If you answer all questions correctly, you will receive a max of 10 points.