Two separated pages
1.Prepare a crisply worded memorandum – write to your company’s insurence director requesting reimbursement for a car rental you needed after the company car you were using broke down. You had to rent the car for three days. Include all the necessary information.
2.Prepare a well-consideered business letter- write a letter from an electronics store informing a customer that the customer will not be reimbursed for a malfunctioning cell phone still under warranty. Explain that the warranty does not cover damage to phones that were accidentally placed in the freezer overnight.