Do you agree or disagree with Kotter’s view as described above?
Share an example from your own professional life where you have seen cultural norms support or impede progress
What actions must leaders take to foster a culture that sustains changes that have been made?
1.Dora Green COLLAPSEDo you agree or disagree with Kotter’s view as described above?
I totally agree with the views of Kotter’s that in order to facilitate change that has been initiated, changes must be brought in the culture. For example if an organization has initiated a technological change where all the manual work has now been computerize, exchange must be planned and brought in the organizational culture in order to facilitate employees in getting used to the new way of working in the organization. If the culture of the organization does not support change, the changes being brought in the workplace might not be successful. During the covid-19 pandemic many organizations around the globe failed to survive because they did not have a culture that could handle major changes within the workplace for example work from home. Various small businesses left the required infrastructure to facilitate online work because the culture of these businesses were not prepared to deal with any changes. Yeah, but you’ve got to work hard to effectively reform an organization. When you prepare carefully and build the right framework, it will be much smoother to incorporate change. Your plans for improvement are more likely to fail if you’re too impatient, and if you expect too much too quickly. Create a sense of urgency, recruit strong leaders of change, build a vision and communicate it effectively, remove barriers, create quick wins, and build on your momentum. If you do these things, you can help to make your organizational culture part of the change. That is when a true victory can be declared. Then sit back and take pleasure in the change you envisioned so long ago.
Share an example from your own professional life where you have seen cultural norms support or impede progress
This is based on my experience. I work as a Concierge in a reputable hotel in the Durham, NC. I originally came from SC and it was really new for me to adopt to a different style of living. Also, here in the Durham, languages may vary depending on the regions where you’re at because there so many different cultures in because of the hospital and the surrounding universities. So basically communicating to foreign or domestic guests effectively, somehow my subordinates are not fond of how I communicate to them during a non-working hour. Language discrimination is an issue and it is also needed to be looked at by high position leaders. This discrimination have an impact on me that’s why I really practiced and keep up with communicating with my co-workers from other backgrounds.
What actions must leaders take to foster a culture that sustains changes that have been made?
To be successful in a culture program, it is important that the team not only represents the various roles and functions within an organization, but also the various personalities and points of view within it. To this end, in order to ensure that all viewpoints are taken into account, cognitive diversity is crucial for people with different styles, experiences and perspectives. Here’s a list that is very important to leaders:
*Lead from the front
*Create a culture of innovation
*Build effective teams
*Reward failure
*Take ownership of client problems
*Benchmark against the best
*Flat management structure
Reference:
1. https://www.entrepreneur.com/amphtml/282664
2. Week 9 Lecture Notes: Culture and Systems that Support Change Click for more options
3. Kotter, Chapter 10: Anchoring New Approaches in the Culture
4. Walker