Imagine
being part of a team of two other coworkers experiencing negative task
conflict as they try to finalize the design of a new toy before an
imminent deadline. One team member is focused on making the toy of
maximum quality and the other is focused on the conflicting goal of
making the toy at the lowest cost. One of the team members is getting
frustrated and feels that the team should be making better progress. The
coworker asks you if there is anything the team can do to be more
effective.
What types of conflict is the team experiencing in the challenge video?
What aspects of the negotiation process would best resolve the conflict and why would this work?
What conflict resolution behaviors would you use as a manager to address this situation?
Attached is the transcript from the video.
Please provide original work. No plagiarizing.