Lesson Plan 2 References
“A Strategic View of Operations (20.5 minutes),” Part 1, by Dr. Harvey H. Miller, Saint Mary’s University, Canada, 1/23/13. https://www.youtube.com/watch?v=qpqQtJ7GW8k&t=1s
“Operations and Strategy with Nigel Slack (10.25 minutes),” an interview at the University of San Diego, 2/2/10.
https://www.youtube.com/watch?v=ZRcDVm6G50Y&t=3s
“Process Design (29.5 minutes),” Stephanie Powers, no date.
https://www.youtube.com/watch?v=FWpl-W_vnKk&t=29s
“An Introduction to Business Process Management (8.5 minutes),” Manuel Lopes, 12/11/12.
An Introduction to Business Process Management – YouTube
“What is a Business Process (2.5 minutes),” The Process Consultant, 4/24/13.
What is a business process? – YouTube
“An Introduction to Business Process Management (8.5 minutes),”Stephen Tillemans, 8/19/10.
An Introduction to Business Process Management – YouTube