Running head: CLEVELAND CLINIC
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CLEVELAND CLINIC
Cleveland Clinic
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Abstract
The essay below aims at discussing the role of corporate planning in improving the health status of the Cleveland Clinic. Corporate staffing is a key contributor to patient satisfaction, as illustrated below. Corporate staffing has significantly helped promote patient satisfaction, thus improving the Cleveland clinic’s status.
Quality health is essential for the patients ‘recovery. The implemented measures in the health care structure aim at ensuring that the patients have easy and faster access to quality health care. Thus the overall goal in the health care sector is achieved. In the Cleveland clinic, various strategies ensure successful medical breakthroughs that involve complex medical procedures. The health professionals in Cleveland have an adequate patient experience that promotes quality health care services. Implementing teamwork through corporate planning has been a suitable strategy to create and maintain patient satisfaction within the institution.
Strategic and Planning Process in Cleveland Clinic
Strategic planning is essential for achieving the overall set objectives. The managerial team in Cleveland hospital has executed a unique systematic approach that seeks to improve the overall performance within the clinic. First, the systematic approach seeks to improve patients’ experience among health care providers to implement patient satisfaction. Clinics that adhere to patient satisfaction are likely to receive more patients, thus improving productivity within the clinic. Secondly, improving the general population’s health status serves as a suitable opportunity to improve the patients ’value. Promoting the patients’ value means that the health providers prioritize the patients’ needs, thus enhancing patient satisfaction. Providing the right and authentic medical procedures is essential in improving the overall patients’ value (Tomczak et al., 2018). Lastly, reducing the cost of accessing quality health care significantly improves the clinic’s performance. Implementing proper measures to enhance affordable cost is crucial in promoting quality health care. Specifically, Cleveland clinic has executed proper policies that enhance affordable health care among patients from all walks of life. Affordable health care helps ensure that even the low-income earners are at liberty to access quality health care within the clinic.
Parts of the Corporate Planning
Corporate planning is essential for improved performance within the organization. However, the corporate planning process comprises of various parts. The first part establishes the vision where the managerial team engages in consultation to develop the most appropriate vision that best suits the company. Setting a clear vision is essential for the company’s success through setting strategies for achieving the set goals. The second part is establishing objectives that are important for the health care workers to remain focused on service delivery. Also, setting objectives ensures that the health care providers remain within the set scope (Hukan, 2020). Thus it is easy and faster to meet the set heath goals. Cleveland Clinic has prioritized goal setting, thus ensuring that patients receive quality services. The third part in corporate planning is resource allocation, where the finance department allocates the available resources amongst all the departments within the Cleveland clinic. Fair resource allocation helps ensure that all the health needs are well addressed, thus improving patient satisfaction.
Types of Corporate planning
Strategic Planning
Strategic planning is important in the provision of quality services. Strategic planning comprises of company’s move in defining the set strategy and applying the necessary measures that contribute towards the realization of the set strategy. Also, the allocated resources are used to assist in implementing the set strategy for the effective running of the clinic (Globocnik et al., 2020). The managerial team must first understand the need for strategic planning to implement the right measures. Also, there is a need to research appropriate ways to achieve the set objectives.
Operational Planning
Operational planning involves setting goals that are required to achieve the set objectives. Further, it aims at ensuring that the firm has a clear understanding of the specific responsibilities expected from every key stakeholder, more so the employees. Operational planning ensures that implemented operations are compatible with the set goals, thus improving productivity. Operational planning plays a vital role in executing the identified plans in the strategic plan.
Tactical Planning
Tactical planning is important for the organization to understand the specific steps required to meet the goals as outlined in the strategic plan. Tactical planning is a vital contributor to the firm’s success. In the Cleveland clinic, tactical planning helps reorganize the industry to remain compatible with the industry needs (Vanteddu et al., 2020). For example, the clinic might decide to increase the number of nurses to meet the patients ‘demands.
Contingency Planning
It comprises the company’s measures to increase its ability to respond to future events that might or not occur. Through the contingency planning policies, the firms remain operational regardless of any crisis such as economic crisis. Contingency planning provides the firm with the appropriate alternatives in cases where one plan fails.
Healthcare Ratio Analysis
Ratio analysis is essential in health care. Ratios help in indicating the clinic’s trend in the operational costs. Thus it is easy and possible to manage the firm’s cash flows by analyzing its profitability. From the profits generated, the company can implement necessary measures to offer medical solutions to patients ‘needs (Svynarenko et al., 2019). Ratios display the institution’s ability to meet all its financial obligations within the set time.
References
Globocnik, D., Faullant, R., & Parastuty, Z. (2020). Bridging strategic planning and business model management–A formal control framework to manage business model portfolios and dynamics. European Management Journal, 38(2), 231-243. https://doi.org/10.1016/j.emj.2019.08.005
Hakan, K. Ö. (2020). Digital transformation in higher education: a case study on strategic plans. Высшее образование в России, (3). https://cyberleninka.ru/article/n/digital-transformation-in-higher-education-a-case-study-on-strategic-plans
Svynarenko, R., Zhang, Q., & Kim, H. (2019). The financial burden of Cancer: financial ratio analysis. Journal of Family and Economic Issues, 40(2), 165-179. https://link.springer.com/article/10.1007/s10834-018-9587-2
Tomczak, T., Reinecke, S., & Kuss, A. (2018). Market-oriented corporate planning. In Strategic Marketing (pp. 49-95). Springer Gabler, Wiesbaden. https://link.springer.com/chapter/10.1007/978-3-658-18417-9_3
Vanteddu, G., & Nicholls, G. (2020). Supply chain network design and tactical planning in the dimension stone industry. Operations and Supply Chain Management: An International Journal, 13(4), 320-335. http://doi.org/10.31387/oscm0430273