1. Site Design 3 marks
 Evaluate the website design focusing on the eight most important factors in successfulecommerce site design (ease of use, ease of purchase, simple graphics … etc.). You arerequired to evaluate each factor. (Refer to Chapter 3 – Page 212 in the book and/or Slide43).o Discuss possible suggestions to improve the site design.2. Business software 2 marksThe development of an e-commerce website requires more interactive functionalities, such as theability to respond to user input (name and address forms), capturing customer orders for goodsand services, clearing credit card transactions on the fly, consolidating price and productdatabases, and even adjusting advertising on the screen based on user characteristics. Explain the different types of software used on the website to perform the currentfunctionalities.• What can be done to improve the software?3. Payment and Security 3 marks What are the methods of payment available in the online store?(See the book: page 295-296)o What other methods can be added? Explain why? What are the technologies used on the website to secure the online transactions? o What other technologies can be added? Explain why? What is the current privacy policy of the online store? Outline how the information iscollected and used? o What can be added to the privacy policy? Explain why?4. Categorize marketing and advertising strategy and method. 2 marks Explain the current online, offline, and social media marketing strategies of the e-commercebusiness? Provide photos or screenshots of your business marketing activities.• What can be done to improve the marketing aspects of the business?5. Know your competitors. 3 marks Choose a website of one competitor in the same industry (locally or globally) and compare itwith your chosen company’s site. Indicate why the competitor’s website is better or worsethan the chosen company’s website. Provide one competitor SWOT analysis withscreenshots of their website activities.o What can be done by learning from your competitor’s experience?6. Conclude your report. 2 marksSummarize the above points and include your recommendation to improve the e-commercebusiness.

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